Frequently Asked Questions

Product FAQ's

Yes - many users enjoy using it morning and evening. Just allow a short break between sessions for comfort.

You may feel a gentle warmth and light pressure, but it should never feel hot or painful. Most users describe it as soothing.

This product is designed for adults. For children or teens, we recommend consulting a healthcare professional first.

Yes - this device fits easily into your daily breathing routine. No sprays or medications required.

Wipe the nasal tips with an alcohol wipe or gentle disinfectant after each use to maintain hygiene.

Yes - it includes a rechargeable battery and USB cable. A full charge typically lasts several sessions.

Absolutely. It’s compact, lightweight, and TSA-friendly - perfect for flights, hotels, and daily commutes.

No - it uses safe red-light wavelengths, not medical lasers. No heat damage, no downtime.

Many customers experience clearer nasal breathing, which can naturally support quieter, more comfortable sleep.

No - breathe normally. The light works regardless of how you breathe during the session.

Answer richtext

How To Use?

Step 1

First, power your device with the USB cable

Step 2

Activate the device and choose the desired intensity: Strong, light, pulse

Step 3

Start the session by gently placing the device inside your nostrils, to a depth of 1 to 2 cm. Relax and let the device work for 10 minutes.

Step 4

Once the session is over, we recommend cleaning the nasal nozzles with a disinfectant. 

Returns And Guarantee

We offer a 30-day return window for unused items in original packaging. Contact us to start a return.

We offer a 100-day money-back guarantee. If you try the device and feel it isn’t right for you, simply return it within 100 days for a full refund - no questions asked.

Yes - all devices include a 1-year warranty against manufacturing defects.

Simply email our support team with your order number and we’ll take care of the rest.

Shipping & Delivery

We currently ship worldwide, including the UK, US, EU, Canada, Australia, and more.

Most orders arrive within 3–10 business days, depending on your location. Remote areas may take slightly longer.

Yes - free shipping applies when your order total is £40 or more.

Once your order ships, you’ll receive a shipping confirmation email with your tracking number. You can then use our online tracking portal located in our help center.

If your order hasn’t shipped yet, we can update your address. Contact our support team ASAP and we’ll help.

Orders & Payments

We accept major credit & debit cards, Apple Pay, Google Pay, and Shop Pay.

If your order hasn’t shipped yet, we can cancel it - just contact us as soon as possible.

Our fulfillment team works quickly, and most orders begin processing within 10–30 minutes, so cancellation isn’t always possible once an order has entered the shipping stage.

Please check spam/promotions folders first. If you still can’t find it, contact support and we’ll resend it.

Yes - check our product pages for more information!

Safety & Usage Guidelines

Yes - it uses gentle red-light wavelengths designed for comfortable, daily use. If you have medical concerns, we recommend consulting a healthcare professional.

This device is intended for adults. For children or teens, please consult a healthcare professional first.

Most users experience only a gentle warming sensation. Stop use and consult a professional if you experience discomfort.

Wipe the nasal tips with an alcohol wipe or gentle disinfectant after each session to maintain hygiene.

Yes - many users integrate it into their daily breathing wellness routine. No sprays or meds required to benefit.

Still Have A Question?

Contact our support team using the email below!